Terms of Service

2. Services Description

ATLANTIKA provides comprehensive cybersecurity services including:

24/7 Security Operations Center (SOC)

• Continuous security monitoring and threat detection
• Incident response and remediation
• Security event correlation and analysis
• Real-time alerting and escalation

Virtual CISO Services

• Strategic security planning and governance
• Risk assessment and management
• Security policy development
• Compliance guidance and oversight

Managed Security Services

• Firewall and intrusion prevention management
• Endpoint detection and response
• Vulnerability management
• Security information and event management (SIEM)

Compliance Assessment

• Regulatory compliance audits
• Security framework assessments
• Gap analysis and remediation planning
• Compliance reporting and documentation

3. Use Restrictions

You agree not to:

• Use our services for any unlawful purpose or in violation of any regulations
• Attempt to gain unauthorized access to our systems or client data
• Interfere with or disrupt the integrity or performance of our services
• Reverse engineer, decompile, or disassemble any portion of our services
• Use our services to transmit malware, viruses, or malicious code
• Engage in any activity that could damage our reputation or business
• Resell or redistribute our services without written authorization
• Use automated systems or software to extract data from our services

4. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized use of your account
• Ensuring all registration information is accurate and current
• Complying with all security protocols and procedures
• Properly configuring and maintaining systems that interface with our services

ATLANTIKA reserves the right to suspend or terminate accounts that violate these Terms or pose a security risk.

5. Fees and Payment

Payment Terms

• All fees are due according to the payment schedule in your service agreement
• Payments are non-refundable unless otherwise specified
• Late payments may incur interest at 1.5% per month or the maximum allowed by law
• You are responsible for all taxes, excluding those based on ATLANTIKA's income

Service Suspension

ATLANTIKA may suspend services for accounts more than 30 days past due. Suspended services will be reinstated upon payment of all outstanding amounts.

6. Intellectual Property

ATLANTIKA Property

All intellectual property rights in our services, including software, methodologies, reports, and documentation, remain the exclusive property of ATLANTIKA. You receive only a limited, non-exclusive, non-transferable right to use our services during the term of your agreement.

Client Data

You retain all rights to your data. By using our services, you grant ATLANTIKA a limited license to process your data solely for the purpose of providing services. We will not use your data for any other purpose without your consent.

Feedback

Any feedback, suggestions, or improvements you provide may be used by ATLANTIKA without obligation or compensation to you.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of the service relationship. This includes:

• Security vulnerabilities and incident details
• Business strategies and operations
• Technical specifications and configurations
• Pricing and financial information

This confidentiality obligation survives termination of the service agreement for a period of five (5) years.

8. Warranties and Disclaimers

Service Warranty

ATLANTIKA warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. Our sole obligation for breach of this warranty is to re-perform the deficient services.

Disclaimers

EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. ATLANTIKA DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

ATLANTIKA does not guarantee that services will prevent all security breaches or detect all threats. Cybersecurity is a shared responsibility, and no system is completely secure.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• ATLANTIKA's total liability shall not exceed the fees paid in the twelve (12) months preceding the claim
• ATLANTIKA shall not be liable for indirect, incidental, special, or consequential damages
• ATLANTIKA shall not be liable for lost profits, data loss, or business interruption
• These limitations apply regardless of the theory of liability

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless ATLANTIKA, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms
• Your use of our services
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations
• Any content or data you provide to us

11. Termination

Termination by Either Party

Either party may terminate services according to the terms specified in the service agreement. Standard notice period is 30 days unless otherwise specified.

Termination for Cause

ATLANTIKA may immediately terminate services if you:

• Breach these Terms or the service agreement
• Fail to pay fees when due
• Engage in illegal or unethical activities
• Pose a security risk to our systems or other clients

Effect of Termination

Upon termination, you must cease all use of our services and return or destroy all confidential information. Provisions that by their nature should survive termination will continue to apply.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Miami-Dade County, Florida.

Both parties waive any right to a jury trial in any proceeding arising out of these Terms.

13. Changes to Terms

ATLANTIKA reserves the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Sending email notification to registered users
• Providing notice through our service portal

Continued use of our services after changes constitutes acceptance of the modified Terms.

14. Contact Information

For questions about these Terms of Service, please contact us: